📋 Privacy Policy

Last Updated: January 2024

Welcome to Raksa’s Privacy Policy. This policy explains how we collect, use, and protect your personal information. By using our services, you agree to the terms of this Privacy Policy.

🔍 Information We Collect

Personal Information

• Name and contact details (email, phone number)
• Date of birth, birth time, and birth location
• Payment information (processed securely)
• Profile information and preferences

Usage Information

• IP address, browser, and device information
• Pages visited and time spent
• Cookies and tracking technologies

Astrological Data

• Birth chart calculations and interpretations
• Astrological readings and consultation notes
• Service preferences and history

⚙️ How We Use Your Information

Service Provision

• Provide astrology readings and consultations
• Generate personalized reports
• Process payments and transactions

Service Improvement

• Analyze usage to improve services
• Develop new features and functionality

Communication

• Send service updates and notifications
• Respond to inquiries and provide support
• Send relevant content and recommendations (with consent)

🤝 Information Sharing

We do not sell or rent your data. We share it only when necessary:

• Service Providers: Payment processors, hosting, analytics, and customer support.
• Legal Requirements: To comply with law, protect rights, and prevent fraud.
• With Consent: When you explicitly agree.

🔒 Data Security

• Encryption of data in transit and at rest
• Secure servers and regular audits
• Access controls and authentication
• Staff training on data protection

Data Retention

We retain your personal data only as long as necessary to provide services, meet legal obligations, and improve our offerings.

👤 Your Rights

• Access, update, or delete your personal information
• Receive your data in a portable format
• Manage communication and cookie preferences
• Withdraw consent at any time

🍪 Cookies and Tracking

We use cookies for essential functions, performance tracking, personalization, and marketing (with consent). You can manage these settings in your browser.

👶 Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect their data. Users 13–18 should have parental consent.

🌍 International Data Transfers

Your information may be processed outside your country. We ensure data protection standards through safeguards and contractual measures.

📝 Changes to This Policy

We may update this policy. Updates will be posted on our Website and, when significant, notified via email or platform notices. Continued use means acceptance.

📧 Contact Information

Email: hello@raksa.in
Website: www.AstroRaksa.com
Company: MetaTiger Tech Services Private Limited

For privacy-specific inquiries, please contact our Data Protection Officer at the email above.